Application support engineer

Application support engineer

Location : Located in Sofia, Bulgaria


o Installation and deployment of software (Releases; patches)
o Contribute to rapid restore of the service in case of incidents; search for workarounds
o Contribute to Performance tuning of the system
o Set up application monitoring and operational controls
o Contribute to delivery of Writing Standard Operating procedures and Operating Handbooks
o Committed to work sometimes outside of normal office hrs (e.g. during releases; incidents; …)
o Committed to step into an OnCall service in the future when requested

Mandatory technical skills:

• Strong experience as Application Management on Tandem/HPNS based application
• Strong Base24-classic knowledge
• Very good Base24-eps knowledge
• Scripting and Enform tools
• Very good overall knowledge of large sized IT infrastructure environments

Considered as valuable assets:

• Knowledge of Digital Payment Industry (on Cards)
• Knowledge of Monitoring tool (f.i. Splunk)

Mandatory soft skills:

• Strong affinity with large sized production systems
• Very good problem solving skills
• Very customer and quality oriented
• Capability to work in an international team, but also able to work fully autonomously when required
• Strong sense to work in a cost effective and project oriented way
• Fluent in English

Should you consider yourself as the right candidate for this role and would like to join our team, we would be glad to receive your CV and meet you in person..

Only shortlisted candidates will be contacted for an interview! All applications will be treated with strict confidentiality!


The ideal incumbent should be open-minded, tech-minded, result oriented personality with strong communication, team playing and collaboration skills, with high sense of responsibility who strives for growth and development.

Drop us your CV or Resume at if this fits your professional, personal qualifications and your career perspectives. We would kindly ask you to indicate the position name in the subject line of your e-mail. Thanks.

Have questions? Want to clarify the details?

Feel free to contact our Talent Acquisition specialists via the following number: +359897901547.